PROFESSIONAL PROGRAM
The Professional Program enables project teams to systematically identify, substantiate, communicate and commercially assess claims arising from changes, disruptions and breaches of contractual obligations.
Identify, substantiate and assess claims
The Professional Program is the advanced training programme for project managers, controllers, schedulers, commercial project staff and all professionals with budgetary or financial responsibility.
Claims do not arise at the end of a project – they arise in day-to-day project work
Many legitimate claims fail not because there was no entitlement, but because relevant events were identified too late, evidence was not secured systematically or formal notices were not issued correctly.
This is exactly where the Professional Program comes in. Participants learn to identify typical claim situations at an early stage and to document them from the outset in a way that creates a robust basis for claims, change orders or the defence against unjustified demands.
The programme focuses on the practical ability to develop a traceable and enforceable claim or change order from a project event.
What skills does the Professional Program provide?
After completing the Professional Program, participants will be able to:
- identify potential claims arising from changes, disruptions and breaches of contractual obligations
- better assess contractual and statutory bases of entitlement
- deal correctly with defects, obstructions, delays and risks from a formal and contractual perspective
- secure evidence through project documentation, correspondence and cost records
- prepare claims and change orders in a structured manner
- assess extensions of time, additional costs and productivity losses using appropriate methods
- present and substantiate the project’s commercial interests convincingly
- improve internal interfaces between Engineering, Project Management, Controlling and Contract Management
What does the Professional Program cover?
This programme explains how claims arise, how they are assessed and what evidence is required to enforce them successfully at a later stage.
Areas of competence
1. Understanding the basis of entitlement
Participants learn how to identify and systematically assess statutory and contractual bases of entitlement.
2. Managing defects and breaches of obligation
Topics include liability for defects, limitation periods, notices of defects, breaches of obligation, obstructions, damages and contractual risks.
3. Securing evidence professionally
The programme focuses on project documentation, evidence, measurements, in-house services, third-party costs and supporting records for planned changes.
4. Communicating in the correct formal manner
Participants learn how to structure claim notices, notices of concern, defect notices and other project correspondence in a way that strengthens their contractual position.
5. Assessing entitlement and causation
Participants learn how to correctly assess causation, fault and different claim scenarios.
6. Assessing damages, expenditure and additional costs
Topics include internal expenditure, third-party costs, overheads, general costs, interest, profit and cash-flow impacts.
7. Assessing delays and extensions of time
Participants learn how to assess delays, productivity losses, extensions of time and the resulting cost consequences in a structured manner.
8. Pricing change orders
Participants learn how to commercially calculate planned or disputed changes and present them in a clear and transparent manner.
Self-Assessment: CA Exam Certificate – Professional Level
Key topics: entitlement, evidence, communication and assessment
This qualification is recommended for all employees who deal with changes, disruptions and claims in projects.
The self-assessment consists of ten questions covering entitlement, evidence, communication and the assessment of changes. It allows participants to evaluate whether they already possess a solid level of knowledge for the CA Exam Certificate – Professional Level examination.
Start the CA Exam Certificate – Professional Level Self-Assessment
Professional Program for Companies
The Professional Program is particularly suitable for organisations that want to establish Contract Management as a permanent core competence within their project organisations.
By providing joint training for Contract Managers, Project Managers, Controllers, Commercial Managers and contract professionals working closely with Sales, organisations create a shared understanding of contractual risks, change management, claims and commercial project control.
Companies benefit from:
- consistent terminology and methods in Contract Management
- improved collaboration between Project Management, Engineering, Sales, Procurement, Controlling and Legal
- earlier identification of risks and claims
- more professional handling of customer and supplier claims
- improved documentation and a stronger basis for decision-making
- reduced margin erosion in complex projects
Optional: Exam Certification Package for CCM-P
The Professional Program provides the professional foundation. Participants who also require a structured knowledge assessment and preparation for the certification examination can add the Exam Certification Package.
The package includes:
- knowledge assessments
- sample examination questions
- examination simulations
- examination coaching
- structured preparation for the CCM-P certification
